退款政策

Refunds 
All items are either second hand or outlet items. It cannot be guaranteed to be without defect at all, item defects will be mentioned, and condition will be reported in description.

All items are not refundable or returnable. 

We are not responsible for lost mail.

If item is out of stock, customer will be fully refunded. 

You can always contact us for any return question at heirora.hk@gmail.com.